INTELLIGENT CALL ROUTING

IVR-VMN System

Interactive Voice Response with Virtual Mobile Numbers for smart call routing, customer self-service, and enhanced privacy.

Intelligent Call Management

Route calls based on time, location, agent availability, and customer data. Create custom IVR menus in multiple Indian languages.

Virtual Mobile Numbers give you local presence in 500+ Indian cities without physical offices. Customers call local numbers while your team operates from anywhere.

Perfect for businesses with distributed teams, real estate, logistics, and customer support operations.

IVR System
Call Routing

Enhanced Customer Privacy

VMN creates a layer between customers and agents, protecting personal numbers. Ideal for delivery, cab services, and marketplaces.

Call recording, analytics, and quality monitoring help you improve service quality without compromising privacy.

Integrate with CRM to see customer history before answering. Route VIP customers to senior agents automatically.

Key Capabilities

🎯

Smart Call Routing

Route based on time, agent skills, customer priority, location, and previous interaction history.

🗣️

Multi-Language IVR

Create menus in Hindi, Tamil, Telugu, Bengali and 15+ regional languages with text-to-speech.

📍

Local Presence

500+ city codes available. Give customers local numbers to build trust and increase answer rates.

🔒

Number Masking

Hide agent and customer numbers for privacy. Perfect for delivery, ride-sharing, and marketplaces.

📊

Call Analytics

Track IVR navigation, drop-off points, peak hours, and agent performance with detailed reports.

⚡

Instant Setup

Deploy IVR and VMN in hours with no hardware. Drag-and-drop flow builder for easy customization.

Transform Your Call Management

Reduce wait times, improve routing accuracy, and enhance customer experience with intelligent IVR-VMN.

Get Started